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Shipping information

 

 

WHAT ARE THE CONDITIONS FOR FREE SHIPPING ? 

As of March 2017, shipping is free for purchases of less than $850.00 CAD (after taxes) for 4 tires or less shipped in most regions of the province of Quebec by Nationex. Insurance fees of $7.95 are required for purchases of $850.00 or more, while express shipping with Loomis Express (24h/48h) requires a $16.95 fee for a 4 tire set. Additional fees might be charged if the shipping address is too far or difficult to access by truck.

*Note that the free shipping offer is for a limited time and can be withdrawn at any time without forward notice. 

 

WHICH SHIPPING COMPANY ARE USED ? 

        

 

SHIPPING DELAYS ?

Tires in stock sold and payed before noon are sent the same day and delivered within 24h in any major city of Quebec or Ontario. Once shipped, you will automatically receive tracking information with your order. Shipping delays may differ according to the transport company and destination, but vary between 24h and 5 days.

 

WHICH SECTORS OF QUEBEC PROVINCE ARE COVERED BY SHIPPING ?

We offer shipping almost everywhere in Quebec province with Nationex, Loomis and Purolator. Additional fees might be charged if the shipping address is too far or difficult to access by truck.

 

IS SHIPPING AVAILABLE FOR OTHER REGIONS OF CANADA ?

We offer shipping service almost everywhere in Canada with Loomis and Purolator. Additional fees might be charged if the shipping address is too far or difficult to access by truck.

 

CAN I CHOOSE THE SHIPPING ADDRESS ?

By default, all tires are shipped to the same address as the billing address of your credit card or Paypal account. It is possible to indicate a personalized shipping address, but a Paypal representative authorization might be required. When it’s the case, a message will appear at the payment confirmation step, with a phone number. 

 

CAN I ASK THE SHIPPING COMPANY TO LEAVE THE TIRES AT THE SHIPPING ADDRESS EVEN IF I'M ABSENT ?

Yes, it is possible to leave a note for the shipping company, with such indications. However, for security reasons, orders of $850 or more cannot be delivered without a signature on reception of the shipment.

 

CAN I GET MY TIRES AT THE CLOSEST LOOMIS OR PUROLATOR SERVICE CENTER ?

Yes. If nobody is present when the transporter passes at the shipping address, a notice is left, indicating the nearby location where to pick up the shipment. Expeditions centers are opened in the evenings for pick up.

Please do not go to a Nationex warehouse without confirming that your packages are available.